In charge of daily operations to ensure seamless business operations.
Oversees daily order processing, sales and profit targets. Maintains exceptional customer service, resolves customer complaints in line with company policies.
Aims to maximize sales and minimize costs. Ensures accurate documentation of all orders and readiness for pickup.
Manages inventory levels and places stock orders to maintain product availability.
Generates weekly and monthly reports on sales, expenses and profitability.
Implements sales promotions and discounts, in consultation with management, to boost sales. Prepares staff schedules, manages holidays and provides training to staff.
Handles import and export activities, ensuring compliance with regulations.
Manages import and export procedures, including documentation, transportation and vehicle shipment. Maintains positive relationships with logistics partners, suppliers and manufacturers.
What you must possess;
Person specification:
Minimum 3 years of managerial experience in retail industry required.
Demonstrated experience in leading a team.
Capacity to work independently and collaboratively.
Outstanding communication and interpersonal abilities. Strong attention to detail.
Excellent numerical and analytical skills, proficient in using technology. Familiarity with finance, budgeting, and accounting practices.
Expertise in inventory management and control.
Proactive leadership style, ability to drive team to achieve results.
Fluent in English and proficiency in Asian languages such as Urdu, Punjabi, and Mirpuri to communicate with customers.
Willingness to work flexible hours, including weekends.
